Privacy Policy

We collect the following categories of personal data:

• Contact Form Data: Full name, business phone number, corporate email address, service interest, and message / inquiry details submitted via our Contact Us form.
• Communication Data: Emails, WhatsApp messages, or phone calls you initiate with us.
• Technical Data: IP address, browser type, device type, pages visited, and time spent on our website — collected automatically via server logs and analytics tools.
• Business Information: Company name, industry sector, and business details you share when engaging our consultancy services.

We do not collect sensitive personal data (financial account numbers, Aadhaar numbers, health information) unless explicitly required for a specific service and with your written consent.

Your personal data is used strictly for the following purposes:

• To respond to your consultation inquiries and connect you with our expert consultants.
• To provide and deliver our government consultancy and liaison services.
• To send you service-related communications (appointment confirmations, document requests, updates on your case).
• To improve the performance and content of our website using aggregated analytics data.
• To comply with applicable legal obligations and government requirements.
• To prevent fraud and maintain the security of our systems.

We do not use your personal data for unsolicited marketing, profiling, or automated decision-making.

We value your privacy and do not sell your personal data. We may share your information only in these limited circumstances:

• Email Service Provider: We use a third-party email service to receive and manage contact form submissions. Your inquiry is transmitted securely to our business email.
• Analytics: We use Google Analytics (or similar tools) to understand website traffic patterns. This data is anonymised and aggregated.
• Government Bodies: When you engage our services, we may submit your business documents and information to relevant government departments (GIDC, Industries Commissioner, financial institutions) on your behalf, strictly as part of the service you have engaged us for.
• Legal Obligations: We may disclose information if required by law, court order, or government authority.

Our website may use the following types of cookies:

• Essential Cookies: Required for the website to function (e.g., session management). These cannot be disabled.
• Analytics Cookies: Used by Google Analytics to track anonymous usage statistics. You can opt out via your browser settings or Google's opt-out tool.
• Preference Cookies: Store your language or display preferences.

You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use our website or submit inquiries.

We retain your personal data for the following periods:

• Contact Form Submissions: 2 years from the date of submission, or longer if you become an active client.
• Client Service Records: 7 years from the end of our engagement, as required for legal and tax compliance under Indian law.
• Website Analytics: Aggregated data retained for up to 26 months (Google Analytics default).

After the retention period expires, your data is securely deleted or anonymised.

Under India's Digital Personal Data Protection Act (DPDPA) 2023, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
• Right to Grievance Redressal: Lodge a complaint with us regarding data processing practices.
• Right to Withdraw Consent: Withdraw consent for data processing at any time (where consent is the legal basis).

To exercise any of these rights, please contact us at contact@jsvconsultancy.com. We will respond within 30 business days.

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• HTTPS encryption on all website communications.
• Access controls limiting staff access to personal data on a need-to-know basis.
• Secure email and communication channels for transmitting client documents.

While we take reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We encourage you to contact us directly by phone for highly sensitive matters.

Our website contains links to external websites (government portals, Google Maps, WhatsApp). This Privacy Policy does not apply to those external sites. We are not responsible for their privacy practices and encourage you to review their respective policies.

Our services are directed at businesses and industrial enterprises. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through our website, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The effective date at the top of this page will be updated accordingly. Continued use of our website after any update constitutes acceptance of the revised policy.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer: